Cre8tive Hardware Frequently Asked Questions
Can the handles be painted?
Yes, they can be painted as long as you use a paint designed for plastic. Most spray paint designed for plastic does not require priming. Always follow directions on the paint can.
What is the required clearance for the handles?
A minimum of 1-¾ inches is required off the door to ensure it clears the weather sash on top of the door jamb. This applies for both models of handles.
What is the warranty?
1-year limited warranty on manufacture defect and UV stability.
What type of doors can you use these for?
This product works on steel garage doors only. Wood, aluminum, and fiberglass doors will not work as the hardware magnets require ferrous steel to stick.
Do they have UV protection?
Yes, the ABS plastic has an all-weather UV protectant formula built in.
Will this work with garage doors with a low profile track?
It will as long as you retain the minimum 1-¾ inches clearance from door.
How much weight can they hold before they detach?
The average pull-off weight is 10 lbs. depending on steel quality.
Do your products have a California Proposition 65 warning?
You may see a warning on this product regarding California's Proposition 65, the Safe Drinking Water and Toxic Enforcement Act of 1986. It is intended to help Californians make informed decisions about protecting themselves from chemicals known to cause cancer, birth defects or other reproductive harm. The Proposition requires the state to maintain and update a list of chemicals known to the state to cause cancer or reproductive toxicity.
Proposition 65 is designed to inform consumers. This is not the same as a regulatory decision that a product is "safe" or "unsafe". Our products emit no volatile organic compounds (VOC's) and are in no way harmful if the product is used for its intended purpose. At Acoustic Ceiling Products, customer satisfaction is our number one priority and we will be happy to provide any additional information, technical specs or data you may need on any of our products.