Not sure what style or finish you want to use for your backsplash, ceiling or wall panel project? No worries. You can order up to 10 FREE samples to get an idea of how great our products will look in your home. All we ask is that you pay for shipping costs. Shipping will be calculated at checkout. MAXIMUM 10 FREE SAMPLES, PLEASE. See FAQ below for more information. No sales or delivery to Canada, Alaska or Hawaii. Please call toll free 1.844.407.2853 to place an order from these locations. All product purchases over $49 qualify for free shipping.
How to Get Your Free Samples
1. Choose your free samples
Select “Sample” and add to cart for any of the products in which you are interested.
2. Receive your free samples
Your samples will arrive via UPS to your door within 4-6 business days. Check out the quality and color variations among products. Place them in your rooms using the natural light of your home to get a feel for how they will look.
3. Browse, call or chat to place your order
Visit DIY Decor Store to browse all of our products before ordering. If you have any questions prior to placing your order, call toll-free 1-844-407-2853 to chat with a DIY decor specialist. Our stellar Customer Service team is ready to assist you with questions related to product quality, installation and more.
Commercial Customers or Retail Stores: Please call 1.800.434.3750 for sample orders. Our customer service hours are Monday – Friday from 7 AM to 4:30 PM – U.S. Central Time
How many samples can I order?
You may order up to 10 backsplash, ceiling or wall panel samples. If you request more than 10 samples, we have found that it’s typically in your best interest to have a free consultation with one of our DIY decor specialists. If more than 10 samples are requested, we will place the order on hold until we reach you to ensure we’re sending exactly what you need for your project.
How big are the samples?
Samples of Fasade Backsplash are 6″ x 6″. Samples of Aspect Backsplash are 1″ x 4″. Palisade samples are 4″ x 7″. Most wall panel and ceiling tile samples are 12″ x 12″. Some Genesis ceiling samples are 6″ x 6″. We do our best to ensure each sample is an accurate representation of the application it represents.
How much do the samples cost?
The samples are completely free of charge. All you pay for is shipping to your doorstep. No sales or delivery to Canada, Alaska or Hawaii. Please call toll free 1.844.407.2853 to place an order from these locations.
How are the samples shipped?
We ship our samples in proprietary DIY Decor Store bags via UPS directly to your door. Packages are generally dispatched within 24 hours via UPS Ground with tracking and drop-off without signature. We do not only offer shipping on samples to Canada, Alaska or Hawaii. Residents of these states should call 1.844.407.2853 for a shipping quote. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
What about international shipping?
At this time, our shipping is restricted to the 48 contiguous United States that offer standard ground postal delivery. We do not provide sales or delivery to Canada, Alaska or Hawaii. Please call toll free 1.844.407.2853 to place an order from these locations. This restriction is due to constantly changing shipping and customs costs outside the US. If you are outside the Continental United States or Canada, please call us at 1.920.886.6763 or 1.844.407.2853 to find out how much shipping would be to your location. Our business hours are 7:30 am – 4:30 pm Central Standard Time, Monday through Friday. Thank you.