ACP, LLC is not responsible or liable for any labor costs or damaged product incurred as a result of improper installation. All product defects are covered under our 5-year limited warranty.
Due to manufacturing variations, we cannot guarantee an exact color match from lot to lot. Prior to installing Rustic Grove wall planks to your walls, please unpackage & lay out all purchased product to ensure color consistency. If you encounter unreasonable color variation, please give us a call at 1-800-434-3750 (7am-4:30pm CST, M-F) so that we may assist you with your project.
Open boxes of wood planking in the room in which it will be installed. Wood must acclimate to the conditions of the room for a minimum of 72 hours. Note: This product cannot to be used in high-humidity areas, or spaces that are not climate-controlled.
Cutting the planks if necessary should be done with a miter saw. Either a manual miter box or powered miter saw work well. (Always follow manufacturers directions)
Before installation, make sure that the surface is clean, flat and dry. If you are installing over a sheetrock wall that is painted a color, we recommend you paint the wall a similar color as the planking to be installed so the wall color will not show through any possible seams between the planks.